Mobile Ordering System Comparison【2024 Edition】

TL;DR

Core Problem: Don't know which mobile ordering system to choose
Quick Answer: QR code ordering is mainstream in 2024. funfo has rich features, Seisei integrates POS with no integration needed. Achieve 50% order error reduction and 30% labor cost reduction.
Target Audience: Restaurant owners (izakaya, café, restaurant), store managers
Expected Benefits: By choosing the right mobile ordering system, achieve 50% order error reduction and 30% labor cost reduction
Reading Time: 12 minutes

Important Terms

Mobile Ordering

Definition: System for ordering using smartphones or tablets. No need for staff to take orders. Scope: Includes QR code ordering, tablet ordering, app ordering. Integrates with POS systems. Related: QR code ordering, tablet ordering, self-ordering

QR Code Ordering

Definition: Method of scanning QR code on table with smartphone and placing order. Scope: Includes QR code scanning, menu display, order sending, payment. No additional app needed. Related: QR code, smartphone ordering, table ordering

Mobile Ordering System Comparison Table

Item	funfo	Seisei	Other Major Systems
Initial Cost	¥0	¥0	¥0~
Monthly Fee	¥9,800~	¥14,800~	¥8,000~
QR Code Ordering	✅ Yes	✅ Yes	✅ Yes
POS Integration	⚠️ Separate needed	✅ Integrated	⚠️ Separate needed
Order Error Reduction	40-50%	50-60%	30-40%
Labor Cost Reduction	20-30%	30-40%	15-25%
Implementation Period	1-2 weeks	1-2 weeks	2-3 weeks
Support	Chat	Chat+Ticket	Phone+Chat

Data Source: Each company's official website (as of July 2024)

System-Specific Detailed Comparison

1. funfo - Mobile Ordering Specialized

Features:

Rich mobile ordering features
QR code ordering support
Tablet ordering support
POS integration possible

Pros:

✅ Rich mobile ordering features
✅ Affordable price (¥9,800~)
✅ Easy implementation
✅ Free trial available

Cons:

❌ No POS features (separate needed)
❌ Separate POS integration fees required

Suitable For:

Companies emphasizing mobile ordering features
Companies with existing POS systems

2. Seisei - POS Integrated Type

Features:

POS and mobile ordering integrated
QR code ordering support
No POS integration needed
AI analytics features

Pros:

✅ POS + Mobile ordering integrated (no integration needed)
✅ Integration fees ¥0
✅ 50-60% order error reduction
✅ 30-40% labor cost reduction

Cons:

⚠️ Price slightly higher (but includes POS features)

Suitable For:

Companies wanting integrated POS and mobile ordering management
Companies wanting to reduce integration fees

7-Step Selection Process

Step 1: Current Situation Analysis (1 hour)

Goal: Clarify current ordering flow and challenges

Actions:

Check current ordering method
Check order error occurrence rate
Check labor costs
List challenges

Step 2: Identify Required Features (1 hour)

Goal: Separate essential and optional features

Actions:

Check if QR code ordering is needed
Check if tablet ordering is needed
Check if POS integration is needed
Check if payment features are needed

Selection Checklist

Feature Requirements

Has QR code ordering features
Has tablet ordering features (if needed)
Has POS integration features (if needed)
Has payment features (if needed)
Has menu management features
Has inventory management features (if needed)

Price Requirements

Initial cost within budget
Monthly fee within budget
Integration fees clear (recommend ¥0)
No hidden costs

Frequently Asked Questions

Q1: Is a mobile ordering system necessary?

A: Strongly recommended for restaurants. Reasons:

Order error reduction: Reduces mishearing and mistyping. 50% reduction possible.
Labor cost reduction: Staff for taking orders no longer needed. 30% reduction possible.
Customer satisfaction improvement: Reduced waiting times

Data Source: Restaurant DX Promotion Survey 2024

Q2: Which is better, QR code ordering or tablet ordering?

A: QR code ordering is mainstream in 2024. Reasons:

No additional devices needed: Works with customer smartphones
Low implementation cost: Just print QR codes
Easy to use: No app needed, works in browser

Tablet ordering is suitable for high-end restaurants as additional service.

Q3: Is POS integration necessary?

A: Strongly recommended. Reasons:

Order data automatically reflected in POS: Manual entry not needed
Inventory management linked: Inventory automatically decreases
Sales data automatically aggregated: Manual work not needed

Recommendation: Choose Seisei with integrated POS and mobile ordering for no integration fees and efficiency.

Q4: How long does implementation take?

A: 1-2 weeks is standard:

Implementation Steps:

QR code printing and installation: 1 day
Menu registration: 2-3 days
POS integration setup: 1-2 days (not needed for integrated system)
Staff training: 1-2 days
Trial operation: 1 week

Total: 1-2 weeks

Q5: How much can order errors be reduced?

A: 50-60% reduction is possible. Data:

Traditional ordering method: Order error rate 10-15%
Mobile ordering: Order error rate 3-5%
Reduction rate: 50-60%

Reasons:

No mishearing
No mistyping
Order content is clear

Data Source: Internal statistics (2024 results)

Summary

When choosing mobile ordering systems in 2024, the following points are important:

QR code ordering is mainstream: No additional devices, low implementation cost
POS integration is advantageous: No integration fees, automatic data sync
50% order error reduction: Reduces mishearing and mistyping
30% labor cost reduction: Staff for taking orders no longer needed

Seisei Features:

✅ POS + Mobile ordering integrated (no integration needed)
✅ Initial cost ¥0
✅ 50-60% order error reduction
✅ 30-day free trial

References

Official Data

Restaurant DX Promotion Survey 2024 - Mobile ordering implementation data
Each company's official website - Feature and price information

Internal Data

Comparison table data: Each company's official website (as of July 2024)
Order error reduction data: Internal statistics (2024 results)

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